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Pacelane

Contact us

A question about sizing, an order or a product? Write to us and we reply by e-mail.

Before you write

  • About sizing: tell us the product and your measurement in centimetres. Your size is often already marked on the product once you add it on the fit finder.
  • About an order: add your order number. It starts with PL and is in your confirmation e-mail.
  • About a delivery: check the tracking link on your order page first. You can find your order with Track an order.
  • About a return: tell us which items and why. We send you the return address.
Seller

Company details

We reply to this address.
For example PL-261103-7K2QFM.
Never send card details or passwords here: we do not need them.